面试官问你为什么选择做客服
On the Web, news travels fast — and a good customer testimonial is worth its weight in gold! If a client feels they’ve been mistreated by a business, word will get out more quickly than if they’d had a good experience. Today, companies pull out all stops in a bid to woo their clients, but the driving force behind a good testimonial is in the customer care the user has enjoyed.
在网络上，新闻传播很快-良好的客户评价值得称赞！ 如果客户觉得自己被一家企业所虐待，那么比起拥有良好经验的客户，言语就会更快地传出去。 如今，公司竭尽全力以吸引客户，但良好的评价背后的推动力在于用户所享受的客户服务。
Customer care includes tech support, billing inquiries, shipping statuses to good old-fashioned feedback methods. Web users, especially those who pay money for a service online, often require tech support, and they want it fast. Customers who order products need to be able to track their goodies as they progress along the delivery route, and some just like to provide feedback to the company or service from which they made their ordered. Customer care can literally make or break your business’s online endeavors.
客户服务包括技术支持，账单查询，运输状态到良好的老式反馈方法。 Web用户，特别是那些为在线服务付费的用户，经常需要技术支持，并且他们希望快速获得技术支持。 订购产品的客户需要能够跟踪他们沿着交货路线的进度，并且有些客户希望向订购产品的公司或服务提供反馈。 客户服务从字面上看可以成败您的企业的在线业务。
Amazon.com allow customers to search for the type of help they need.
Amazon.com允许客户搜索所需的帮助类型。
Take a careful look around the Internet and be cognizant of businesses that emphasize customer service as a major selling point. Providing after-sales support not only helps the customer, it creates good and often lucrative relationships with customers.
仔细浏览Internet，并认识到强调客户服务是主要卖点的企业。 提供售后支持不仅对客户有帮助，而且可以与客户建立良好且通常有利可图的关系。
The type of customer care your Website must deliver depends entirely on the product or service you sell. It can be as simple as a "no questions asked money-back guarantee
